• WHO DO YOU CALL? Genesis offers the most comprehensive customer service in the credit card payment or payroll industries!
  • IS YOUR ORGANIZATION OPTIMIZED?We offer seamless integration between credit/debit card processing, accounting software, payroll services, and loyalty programs!
  • ARE YOU IN TOUCH WITH THE TECHNOLOGY REVOLUTION?Genesis is leading the way in cutting edge innovations and the most advanced equipment in the industry!
  • WHO DO YOU CALL?Genesis offers the most comprehensive customer service in the credit card payment or payroll industries!
  • IS YOUR ORGANIZATION OPTIMIZED?We offer seamless integration between credit/debit card processing, accounting software, payroll services, and loyalty programs!
  • ARE YOU IN TOUCH WITH THE TECHNOLOGY REVOLUTION? Genesis is leading the way in cutting edge innovations and the most advanced equipment in the industry!
contactus Call anytime: (800) 735-8077
FAQ Genesis Credit Card Processing

Processing and Fees 

 

Q - What are your Rates and Fees?

A - Every merchant has a different business model and thus requires a customized program that will give them the best benefits.  Our representatives also consider the types of cards being processed that include Check Card, Credit Card, Rewards Card, and even checks. 

 

Q - Do you have PCI fees and must I comply?

A - Visa/MasterCard now require compliance or a monthly penalty.  But, Genesis makes this easy for you to do.  Our merchants find this to have no effect on them as a whole.  Compliance also protects your business if you are attacked by identity thieves.  If you are not compliant and the network is violated the fines could destroy your business.  

 

Q - What is the time frame for deposits?

A - Genesis has a 24-hour service that does require a fee.  However, we always recommend the normal service that makes funds available in two banking days .

 

Q - What Terminals work with your Merchant Accounts?

A - We work with every major terminal on the market.  That has never prevented us from serving a merchant.  We also have free terminal programs for merchants looking for more updated equipment with advanced technology
 

Q - Will Genesis work with all merchants?

A - Genesis does not work with certain high risk or controversial businesses.  The following businesses will NOT be approved.

Abortion clinics, Abortion related businesses, Adoption for profit, Adult entertainment, Child porn, Collection agencies, Fortune tellers and Psychic related businesses, Drug Paraphernalia, Internet Gambling, Protection Service, Sexual Encounters.  Genesis reserves the right t deny service to any other objectionable account not listed here.

 

Q - How fast are new merchants approved?

A - Usually the next day if we have all the information required for the underwriting process.

 

Q - Do you handle electronic checks, Gift Cards, Electronic Benefits Transactions and Debit Cards?

A - Genesis handles it all.  If it is a non-cash payment, we do it.  That includes mobile payments that are beginning to appear in the market.

 

Q - Are there any Cancellation Fees?

A - Genesis offers some of the most the most aggressive services and rates in the market.  The initial cost of working with a merchant requires we work in good faith through a contract.  However, our cancellation fees are low for the industry and usually would be less than cancelling your cell phone.

 

Q - Do I need good credit to get a merchant account?

That is not a requirement.  If you provide your services at the time you take the payment, it rarely matters.  Credit usually only impact higher risk industries and providers who do not provide the goods or services at the time of sale but at a future date.

 

 

 

 

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Genesis Sourcing Solutions is a registered ISO/MSP in association with Fifth Third Bank, Cincinnati, OH.